Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor
can be attributed to their independent professional activity).
Right of withdrawal
You have the right to cancel this contract within one month without giving reasons.
The revocation period is one month from the day of revocation,
– at which you or a third party designated by you, other than the carrier, have taken possession of the goods, provided that
have ordered one or more goods as part of a uniform order and this order is or will be delivered uniformly;
– at which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that
you have ordered several goods in a single order and these are delivered separately;
In order to exercise your right of withdrawal, you must notify us (VSTech , Service und Engineering GmbH, Lunzerstraße 64/BG 64, 4030 Linz,
Austria, telephone no.: +43 676 54 03 588, e-mail address: firstname.lastname@example.org) by means of a clear statement (e.g. a letter signed with
of the mail sent by letter, fax or e-mail) about your decision to revoke this contract. You can use the
use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient that you have received the notification of the exercise of the right of revocation before the end of the revocation period
Consequences of revocation
If you revoke this contract, we will refund all payments we have received from you, including delivery charges (with
Except for the additional costs resulting from the fact that you have chosen a different method of delivery than the one offered by us, the cheapest
standard delivery), without delay and at the latest within 14 days from the day on which the notification of
your revocation of this contract has been received by us. For this refund we use the same means of payment that you used for
original transaction, unless expressly agreed otherwise with you; in no event will
will charge you for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that
you have returned the goods, whichever is the earlier
You must return the goods without delay and in any case within 14 days at the latest from the day on which you informed us of the revocation of this
contract, to us or to VSTech , Service und Engineering GmbH Lunzerstraße 64/BG 64 4030 Linz, Austria
to return or hand over. The deadline is met if you send the goods before the end of the 14-day period.
You bear the direct costs of returning the goods.
You only have to pay for a possible loss of value of the goods if this loss of value is due to a defect in the quality of the goods,
properties and functioning of the goods is not necessary handling of them.
Reasons for exclusion or extinction
The right of withdrawal does not apply to contracts
– for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the
consumers or which are clearly tailored to the personal needs of the consumer;
– for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
– for the supply of alcoholic beverages whose price was agreed at the time of conclusion of the contract but which is not delivered until at least 30 days after
the conclusion of the contract and whose current value depends on fluctuations in the market to which the entrepreneur is exposed
has no influence;
– for the delivery of newspapers, journals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
– for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if
their seal has been removed after delivery;
– for the delivery of goods, if these were inseparably mixed with other goods after delivery due to their nature;
– for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after
delivery was removed.
Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back).
– To VSTech , Service und Engineering GmbH, Lunzerstraße 64/BG 64, 4030 Linz, Austria, e-mail address:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
– Ordered on (*)/ received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of communication on paper)
(*) Delete as applicable.